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Customer support

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If you have some questions or any problems, or if you have any comments or suggestions about our software products, please do not hesitate to contact us.

Before reporting a problem directly to Lovelysoft, please check the Questions & answers page of this site to see if there is a known solution of your problem.
Post your question:
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As an alternative method, you may contact us via e-mail by the following addresses:

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Common support questions *
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Report a bug in the program
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*We try to process every support request we receive as fast as possible. However, it could take up to 24 hours before you get a response. We process support requests from registered users in priority. So if you are not registered user you can also send your support questions to us, but we do not guarantee you will receive our response within 24 hours.


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